Internet providers may try and restrict your available content and they do this by flagging the sites where the 'streams' originate from as harmful, as a virus and/or as inappropriate. To overcome this hurdle (if you find that your available content is very low or heavily restricted) follow the guides below depending on your internet service provider (ISP): TALKTALK CUSTOMERS - If you have Talk Talk as your ISP you will need to disable your "HomeSafe". Information on how to do this can be found following this link: http://help2.talktalk.co.uk/how-use-talktalk-homesafe%C2%AE VIRGIN CUSTOMERS - If you have Virgin Media as your internet supplier you will need to disable "Child Safe" and "Virus Safe" which are both under the title of "Web Safe". Information on how to do this can be found following this link: http://tinyurl.com/virginfirestick BT CUSTOMERS PART 1 - BT customers will need to turn off "Smart ...
Fraudsters are known to make calls claiming to work for BT, when it's actually a scam. They may ask you for personal information, want access to your computer and in some cases, ask for your bank details. Don't be fooled, this is fraud. We take these cases very seriously. So please let us know if you've been the victim of a scam call so we can work to stop fraudsters in their tracks. Think you've been hit by a scam call? Report a scam call What to look out for There are some things we'll never ask you for over the phone. If someone claiming to be from BT asks you any of these, it's probably a scam. Your computer We'll never: Call to tell you we've found a problem with your computer Ask for payment details over email or live chat Call out of the blue and ask for remote access to your computer or other devices. Your broadband service We'll never call and: Tell you your router or IP address has been compromised Tell you yo...